Shipping and Delivery

DELIVERY POLICY

SHIPPING IN SINGAPORE

  1. All orders are currently shipped using Qdelivery by Qxpress.
  2. Shipping rates and delivery timeframes: 

 

Rates

Delivery Timeframe

Standard Shipping

FREE for orders more than $50

Within 2 to 3 business days

$4.00 for orders less than $50

Express Shipping

$6.00 for orders more than $50

Same business day delivery if order is placed before 4pm (Mon to Fri only, weekends and public holidays excluded). Next business day delivery if order is placed after 4pm.

$10.00 for orders less than $50

 

3. For the moment, we deliver to any location on mainland Singapore with the following exceptions:

    • Restricted and high security locations such as Changi Airport, military bases, remand prisons, etc.
    • Offshore locations such as Jurong Island, Sentosa, Alps Ave, etc.
    • P O Box addresses 

INTERNATIONAL SHIPPING (ONLY FOR BULK ORDERS)

For the moment, we do not ship outside of mainland Singapore. If your Delivery Address is overseas and you wish to make bulk orders, please write to us at bellahaus.sg@gmail.com. If we agree to ship internationally, our International Delivery Policy applies. 

INTERNATIONAL DELIVERY POLICY

BELLAHAUS takes the packing, tracking and safe delivery of international orders very seriously. Hence, we have teamed up with established courier services to provide the quickest and safest traceable method of delivery to our international Customers. With these safeguards in place, we stimulate the following terms and conditions for all international deliveries:

  • BELLAHAUS will take no responsibility for damaged items or items claimed to be missing. We have no control over international customs practices and procedures.
  • BELLAHAUS is not liable for any extra cost(s) that may be incurred due to customs tax or delivery tax. The Customer is liable for any customs or any other extra costs incurred which are associated with international orders (where applicable).
  • BELLAHAUS holds no liability to any orders that are detained by any countries customs department that either become confiscated or cause a delay in the arrival of the delivery.

Based on the above 3 conditions, BELLAHAUS will not refund nor compensate any international orders where such claims are made.